Quick answer: MEPCO handles a change of name with the same documents as a new connection: your CNIC, proof of ownership (or legal heirship), the latest bill and the forms requested. Clear any arrears first, apply through the ENC system or at your sub-division, and the new name appears on later bills.
When you need a name change
- You bought the property and the previous owner’s name is on the bill.
- The registered consumer has died and legal heirs now hold the property.
- You are a filer but pay non-filer income tax because the meter is in someone else’s name (see taxes on your bill).
Documents usually required
- CNIC of the new consumer.
- Proof of ownership: registry/transfer deed, fard or allotment letter.
- For inheritance: death certificate and succession or legal heirs certificate, with consent of other heirs where required.
- The latest paid bill.
- Affidavit or undertaking in the format MEPCO asks for.
MEPCO’s FAQ states that the instructions for a change of name are the same as for a new connection, so expect the same type of verification.
Process
- Check arrears. Open the current bill. Any arrears are generally cleared before the change is processed.
- Apply through the change-of-name option in the ENC system, or at your sub-division customer service centre.
- Verification of documents and, if needed, a site visit.
- Pay any charges shown, including any security deposit update at current rates.
- New name on the bill from a later billing cycle. The reference number usually stays the same.
Common mistakes
- Address on the property papers doesn’t match the bill.
- Applying with unpaid arrears.
- Confusing a name change with moving the connection to another site. Shifting a connection is a separate request with its own conditions and charges.
Frequently Asked Questions
How do I change the name on my MEPCO bill?
Apply through the change-of-name option in the ENC system or at your sub-division, with your CNIC, proof of ownership and the latest paid bill. Arrears are generally cleared first.
Does the reference number change after a name change?
Usually not. The connection stays the same; only the consumer name on record changes.
Can heirs change the name after the owner's death?
Yes, with the death certificate, succession or legal heirs certificate and the other documents MEPCO requests.
Will a name change remove non-filer tax?
If the new consumer's CNIC is on the Active Taxpayers List, domestic bills are no longer charged the non-filer income tax once records update.