Why it helps
- Stops bills based on a late or estimated reading that pushes you into a higher slab.
- Helps protected homes stay under 200 units by billing the correct cycle.
- Gives you a photo record if you ever need to dispute a bill.
How to use it
- Install the official app from the Play Store or App Store. Check that the publisher is the government/PITC, not a look-alike.
- Register with your 10-digit consumer ID (or reference number), CNIC and mobile number, then verify with the code sent to you.
- Note your reading date. It is printed on your bill. Open your bill if you don’t have it.
- On that date, open the app, choose the meter reading option and take the photo inside the app.
- Make the photo clear: the full display and the meter number visible, no glare, no zoom from far away.
- Submit and keep the confirmation.
Photo tips that get accepted
Light
Use daylight or a torch at an angle to avoid reflection on the glass.
Frame
Show the whole display and the meter number. Hold the phone straight.
Timing
Submit on the reading date shown on your bill. Late submissions may not be used.
Digital meters
Wait for the display to show the kWh total (it cycles), then capture.
If your reading was ignored
Compare the “present reading” on the new bill with your submitted photo. If they differ, keep the app confirmation and photo and lodge a complaint; see MEPCO complaint and helpline. Also read how to read your bill to spot pro-rata adjustments.
Frequently Asked Questions
What is Apna Meter Apni Reading?
A government initiative, delivered through a PITC-developed app, that lets consumers photograph and submit their own meter reading for billing.
Will MEPCO use my reading?
According to the official announcements, a reading submitted by the consumer in the billing cycle is given priority over the distribution company's reading.
When should I send my reading?
On the reading date printed on your bill. Readings sent late may not be used for that cycle.
What do I need to register?
Your consumer ID or reference number, CNIC and a mobile number for verification.